Stand Sure App LLC

Privacy Policy

Effective July 29, 2026 · Last updated July 29, 2026 · Version 1.0

The short version Stand Sure holds some of the most sensitive information a person can create: where you were, what was said, and what happened during an encounter with law enforcement. We do not sell it, we do not advertise against it, and we run no analytics or tracking of any kind. Nothing you record is shared with an attorney, an advocate, or a family member unless you turn on that specific permission, and you can turn it back off.

01Who we are

Stand Sure is operated by Stand Sure App LLC, a limited liability company organized in the State of Wyoming, United States ("Stand Sure," "we," "us"). This policy explains what information the Stand Sure mobile application and website collect, how we use it, and the limited circumstances in which it is shared.

This policy applies to the Stand Sure mobile app, standsure.app and its subdomains, and the advocate and attorney portals.

02Information we collect

In plain language Some information you give us when you make an account. Most of it, you create deliberately when you document an incident — and none of that leaves your account on its own.

Account information

Name or display name
Email address
Mobile phone number
Profile photo, if you add one
Authentication records (sign-in times, verification status)

Incident and evidence information

When you document an encounter, we collect what you choose to capture:

Precise location. GPS coordinates and the derived street address at the time of an incident, and — during an active Panic Mode session — a continuing location trail while the session is running.
Audio, video, and photographs captured through the app or uploaded by you.
Transcripts of recorded audio, produced only if you have given separate, specific consent to transcription (see §5 and §7).
Written narratives and intake answers — the free-text descriptions you write about what happened. These may contain highly sensitive details, including immigration status, health information, or the identities of other people, because you decide what to write.
Integrity records. Cryptographic hashes, timestamps, and an append-only chain-of-custody log recording each time a piece of evidence is created, accessed, or released. This log is what allows evidence to be shown as unaltered.

Case and legal-routing information

Consent settings you have set for each incident
Case status, procedural dates you enter (such as court or release dates), and deadline reminders
Messages exchanged with an attorney or advocate through the app
Complaint and records-request documents you generate

Technical information

IP address and browser or device user-agent, recorded in security event logs
Device push-notification tokens, if you enable notifications
Error and availability information necessary to keep the service running

03Information about other people

In plain language Stand Sure necessarily holds information about people who never signed up — family contacts you list, witnesses who submit statements, and people named in what you write. We treat that information the same way we treat yours.

Depending on how you use the app, we may hold:

Support and emergency contacts: the name, phone number, and email address of people you designate to be notified.
Witnesses: name, contact information, written statement, and any media a witness submits through an invitation link you send.
Designated agents: the name and phone number of a person you authorize to act on your behalf.
Attorneys and advocates: professional identifying information, including bar numbers and jurisdictions.
People named in free text: officers, badge numbers, bystanders, or others you describe in a narrative or complaint.

If you provide someone else's contact information, you are confirming you have a reasonable basis to do so. If you are named in Stand Sure records and want to know what we hold, contact us at the address in §14; our ability to act on such a request may be limited by §9.

04How we use information

We use information only to operate the service you asked for:

To create and secure your account and verify it is you
To capture, store, and preserve the integrity of the evidence you create
To notify the contacts you designate when you activate Panic Mode
To route a case to attorneys or advocates when, and only when, you have enabled that permission
To generate documents you request, such as preservation letters or records requests
To send account, security, and service messages (see §6)
To detect abuse, prevent fraud, and maintain the security of the service
To comply with legal obligations

We do not use your information to build advertising profiles, to train advertising or recommendation systems, or for any purpose unrelated to operating Stand Sure.

In plain language Sharing happens because you turned it on, one permission at a time. An attorney sees a case in stages, not all at once, and every time an attorney opens your evidence it is written to a log you can see.

Staged disclosure to attorneys

When you enable attorney routing for an incident, disclosure happens in stages:

Stage	What an attorney can see
Offer (before acceptance)	An anonymized summary: incident type, date, urgency, evidence count, a general city or state label, and a case reference. No name, no contact information, no narrative, no address or coordinates, no evidence files.
Acceptance	The accepting attorney sees your identity and contact information so a conflict check can be performed. Other pending offers are withdrawn.
After conflict check	Your written narrative and evidence files become available — only if your attorney-sharing consent is on, and subject to any per-item exclusions you have set.
Precise location	Never released, at any stage, unless you separately turn on location sharing. Coordinates are stripped from other records when that permission is off.

Every attorney access to evidence is recorded in the chain-of-custody log before the files are released. If that record cannot be written, access is refused.

Advocates

Advocates receive less access than attorneys by design. Enabling advocate support opens a support engagement; it does not release your evidence. An advocate must request a specific category of material and give a reason, and you choose the individual item to release. Advocate access is revocable, and advocates cannot export your case.

Family and designated recipients

Links you share with family members are watch-only. Designated recipients receive a defined, limited view and never receive precise location or witness media. Share links can be revoked, and exported package links expire automatically after 30 days.

Legal requirements

We may disclose information if required by law, subpoena, or court order, or where necessary to protect the safety of a person. Where we are permitted to notify you of such a demand, we will.

06Text messages and email

In plain language Your phone number is used to text you. It is never given to anyone for marketing, and you can stop the messages at any time by replying STOP.

If you add a mobile number in Settings and consent there, we send SMS messages for account purposes: one-time verification codes, security notifications, and account status alerts. Providing a number is optional, and creating an account does not opt you in. Message frequency varies. Message and data rates may apply.

Reply STOP to any message to opt out, or HELP for assistance. You can also manage message preferences in the app.

We do not share, sell, or provide your mobile phone number or SMS consent data to third parties or affiliates for marketing or promotional purposes. Your SMS consent record is never disclosed to anyone. The only recipient described in §5 who receives your mobile number is an attorney you have routed your case to, and only after they accept it, so they can contact you about your case. That disclosure happens because you enabled attorney routing, and never for marketing or promotional purposes. Advocates, family members, and exported packages never receive it. Phone numbers are provided only to the messaging provider that delivers a message on our behalf, and to mobile carriers as required for delivery; these vendors act solely as our service providers and may not use the information for their own purposes. No mobile information is sold, rented, or licensed to anyone.

We send email for the same categories of purpose, plus notices to contacts you have designated.

07Service providers

We use a small number of vendors to operate the service. Each receives only what its function requires, and none may use your information for their own purposes.

Provider	Function	What it receives
Supabase	Database, authentication, file storage	Account data, evidence files, all stored records
Vercel	Website and app hosting	Requests to our web application
Railway	Application server hosting	Requests to our backend service
Resend	Email delivery	Recipient email address, name, and message contents
Twilio	Text message delivery	Mobile number and message contents
Deepgram	Audio transcription	Recorded audio — only when you have given specific transcription consent
Apple Push Notification service	Mobile notifications	Device token and notification text
MapTiler	Maps and address lookup	Coordinates and address queries

Transcription is off unless you consent to it. Your consent record stores the exact wording you were shown and the date. Withdrawing consent stops any further transcription; it does not delete transcripts already created.

08What we never do

We do not share, sell, or provide mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or license your personal information to anyone.
We do not share your information with third parties for their marketing purposes.
We run no advertising, no ad networks, and no ad tracking.
We run no analytics or behavioral tracking software of any kind.
We do not read the contents of encrypted messages. Messages between you and an attorney or advocate are encrypted so that we cannot decrypt them; we never hold the private keys.
We do not disclose evidence to attorneys, advocates, or anyone else without a permission you have set.

09Keeping and deleting information

In plain language You can delete your account. But evidence that has been sealed for legal use cannot be altered or erased — that permanence is the point of it, and it applies to us too.

We keep information for as long as your account is active or as needed to provide the service.

If you delete your account and have no sealed evidence, we delete your personal records, remove your stored files, and delete your authentication record.

If you delete your account and sealed evidence exists, we remove the personal information in your profile, revoke active share links, and permanently disable sign-in. Sealed evidence, intake records, and chain-of-custody entries are not deleted. Stand Sure's evidence records are append-only by design: once evidence is committed, neither you nor we can modify or remove it, because an evidence record that could be quietly changed would be worthless in a legal proceeding.

Limitations you should know about. If a witness submitted evidence that has since been sealed, we may be unable to erase that witness's submission on request. Exported package links and their files expire and are removed 30 days after creation.

We are actively reducing the categories of information retained beyond their necessary life, and will update this section as those changes take effect.

10How we protect information

Data is encrypted in transit and at rest.
Evidence files are stored in private buckets scoped to the owning account.
Database access is enforced per user at the row level, not only in application code.
Messages between you and an attorney or advocate are end-to-end encrypted; we store ciphertext only.
Every release of evidence is written to an append-only custody log before the files are provided.
Permission checks default to denial: if a permission cannot be confirmed, access is refused rather than granted.

No system is perfectly secure. We cannot guarantee absolute security, and you should consider that when deciding what to record and what to share.

11Your choices and rights

You can, at any time:

View and change your consent settings for each incident
Revoke a share link you have issued
Withdraw transcription consent
Turn off text messages by replying STOP
Request access to, correction of, or deletion of your information

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or comparable state laws, including the right to know what we collect and the right to delete. We do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of in that respect. We will not discriminate against you for exercising any right.

To make a request, contact us at the address in §14. We may need to verify your identity before acting. Requests are subject to the limits described in §9.

12Children

Stand Sure is not directed to children and is not intended for use by anyone under 18. We do not knowingly collect information from anyone under that age. If you believe we have, contact us and we will address it.

13Changes to this policy

We may update this policy. If we make a material change, we will post the updated version here with a new effective date and, where the change is significant, notify you in the app or by email. Continued use after a change takes effect means you accept the updated policy.

14Contact us

Questions, requests, or concerns about privacy:

Stand Sure App LLC
Northwest Registered Agent Service Inc.
30 N Gould St, Ste N
Sheridan, WY 82801
Email: privacy@standsure.app